Do you do the rebuild yourselves, or do you sub it out?
We self-perform the rebuild on the vast majority of Raleigh projects — drywall, plaster patching, paint, trim, hardwood refinishing, flooring, finish carpentry, and standard cabinetry. Continuity is the value: the technician who logged the wet materials is the technician closing the wall. For specialty work — historic plaster restoration, custom millwork, structural foundation repair — we coordinate with vetted local subs and stay general contractor of record on the claim.
How long does water damage repair take in Raleigh?
After drying is verified complete, a typical single-room reconstruction runs five to ten business days. A multi-room loss with hardwood refinishing, plaster repair, or cabinet replacement runs three to six weeks depending on lead times and the age of the home. Older Raleigh homes inside the Beltline take longer than newer construction farther out, because the materials and craft involved are more time-intensive. We give a calendar before we start.
Will the finishes match what was there before?
On paint, trim, and standard drywall, yes — we match sheen, color, and texture from the existing home. On hardwood, we sand and refinish to blend with adjacent rooms wherever the original species and grade are still in stock. On plaster, in older Raleigh homes, we patch and feather to match the existing texture rather than skimming a flat finish that would read as new construction. Where exact-match is not possible we present options up front, with cost differences on paper.
What does Xactimate-compatible scoping mean for my claim?
Xactimate is the scoping software your insurance carrier uses to value the loss. We document materials, square footage, demolition, and reconstruction line-items in the units and categories the adjuster's software expects. That alignment is the single biggest reason Raleigh homeowners working with us end up paid in full on a reconstruction claim — mismatched scope is the most common cause of underpayment, and it is entirely avoidable with the right paperwork.
Do you handle contents — furniture, electronics, personal items?
Yes. We coordinate contents-restoration on every project — pack-out to a controlled environment, cleaning and deodorizing of salvageable items, and a documented non-salvageable list for the carrier on what cannot be saved. For high-value or sentimental items — antiques, art, vintage furniture common in older Raleigh homes — we bring in a specialist contents-restoration partner. The homeowner does not have to manage two vendors.